Warranty and Returns policy
🛡️ 1-Year Warranty | Hassle-Free Returns
We stand by our products. If there’s an issue, we’ll make it right.
📜 Warranty Terms
✔️ Covered
- Manufacturing defects
- Battery failure
- Non-functional buttons/ports
❌ Not Covered
- Water damage (unless IP68-rated)
- Physical damage (drops, cracks)
- Unauthorized repairs
How to Claim: Email laatolifestyles@gmail.com with proof of purchase and a video of the issue.
🔄 Returns Policy (Pakistan)
| Condition | Policy |
|---|---|
| Unopened Items | 14-day refund (minus shipping) |
| Defective Items | Replace within 30 days |
| Used Items | Not returnable |
Process: Email us at laatolifestyles@gmail.com with your order # and reason for return. We’ll send a prepaid return label if eligible.
❓ Common Questions
How long do warranty repairs take?
5-7 business days after we receive the item. We’ll cover return shipping.
Can I return a product if I don’t like it?
Only if unopened within 14 days. Used items are non-returnable.
Where’s my refund?
Processed in 3-5 business days after we receive returns. JazzCash/EasyPaisa refunds take 24-48 hours.